Merchant Acquisition Role - eCommerce Segment - Payment Gateway

Merchant Acquisition - Ecommerce (Payment Gateway)

Job Purpose: To achieve business numbers as defined by supervisor & adhere to the directions in line with the banks objectives.

Job Responsibilities(JR): 6 to 8 Areas Actionable (4-6)

New Relationship:

- To bring in NTB MEs & manage existing portfolio MEs to increase wallet share

- Achieve channel objectives through team wrt targets on ARN, DBA, Integration, Activation, Volume, OBOS & Cross sell

Portfolio & Relationship Management:

- Ensuring maximum share of volumes comes to the bank.

- Focus is to increase portfolio volume & float from Merchants to gain bank share.

- Retaining the merchants to avoid competition poaching banks merchants.

Business Compliance:

- Managing risk & compliance team and adhering their compliances for ME requirement.

- Training merchants staff i.e. Government bodies / Educational institutes on digital initiates.

Channel Management:

- Managing & engaging Channels; mainly Branch banking Work on existing CA customers & offer them digital solutions to drive CASA float & volumes.

- Introduction of products to branch staff by joining in branch huddles

- Manage customer escalations as per agreed Major actionable.

Educational Qualifications:

Key Skills:

- Graduation in Engineering or computer science.

- High confidence level, ability to manage channel within the bank

- Post-graduation in Marketing (MBA)

- Qualifications in project management related assignments

- Excellent Oral & Written communication

- Willingness to do end to end sales

- Ability to make cold calls & engage in pre-fixed appointments

- Good planner & organized working method

- To have a flair to develop interpersonal skills

- Multi-tasking with clarity of prioritization

- Sound logical, reasoning & analytical abilities

- Ability to Travel to upcountry locations

- Working understanding of MS Office

- Interested and relevant candidates can apply.