Mercer - Consultant/Senior Consultant - Compensation & Benefits

The role is responsible for leading the projects and delivery of rewards benchmarking and design related engagements for clients in an identified industry or set of industries. Generation of revenue through new and existing clients. 

- Developing strong working relationships with key people in the client organizations and advising them on Rewards and Benefits; 

- Providing ongoing support to clients in data interpretation; 

- Review survey data and reports and provide sign-offs; 

- Proactively engage with key clients (existing and prospective) to identify opportunities and form long-term sustainable relationships with them and partnering with internal stakeholders like survey operations with the objective of delivering world class rewards consulting and products to our clients.

Financial - 

- Deliver revenue budget basis the industry numbers & by product category

- Build & manage client base through retention of annuity clients as well as new client acquisition.

- Manage invoicing & collections for projects completed

Clients - 

- Ensure successful delivery of projects thorough effective project management & service delivery

- Build market insights for clients from existing work

- Client engagement/thought leadership actions in each of the industries (including forum partnerships)

- Support the capability building for Workforce Analytics in IS / IS Operations to generate insights for clients.

- Understand client requirements based on meetings and discussions with clients

- Research material on the client organization to understand the context and requirement

- Apply analytical thinking to gain deeper understanding and identify key requirements or gaps

- Prepare an outline of the recommended solution; Review the recommended solution with the Business Leader; Present recommended solution to the client and modify

People

- Ensure cascade of communication and query resolution for the respective industries

- Support hiring for open vacancies within the cluster and/ or industry within reasonable time, and ensure successful onboarding of new hires

- Supervises a team of Analysts (1-2 resources); Provides guidance and support in meeting the goals; Provides feedback on a regular basis; Plans development of the team members