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18/11 HR
HR at Meesho

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Meesho - Senior Manager - Strategy & Program Management - IIM/ISB/MDI/FMS (4-9 yrs)

Bangalore Job Code: 1182136

Description: About the Team :

Ever fantasized about being part of a revolution? Well, here's your chance.

Imagine you saw your favorite influencer in a very chic, show-stopping attire. Unfortunately, you can't seem to find that anywhere online. Does that mean you can't buy it? We say, not!

And, that's what you, as Program Manager, are going to help Bharat with.

As a key member of our newly launched Live Commerce' team, you will play pivotal role in building a creator/influencer network. The vision of our team is to enable creators/influencers to give customers an immersive and trustworthy shopping experience through live streaming.

Join us in being a part of the next big thing in Indian e-commerce! But we are not all work and no play from weekly no shop talk team calls to board game nights, every team has its own fun rituals. As one of the first members of the Live Commerce team, you will help build such rituals and play an intrinsic role inbuilding the team's culture.

About the Role :

As Senior Manager (Strategy & Program Management), You will be joining the Fulfillment and Experience (F&E) team at Meesho working on enabling Meesho entrepreneurs deliver a world-class experience to their customers. As one of the prime movers in the e-commerce logistics ecosystem, the F&E team are solving industry-defining problems at scale that few startups can offer globally.

What you will do :

- Design programs to improve experience metrics, driving improvement in NPS or relevant operational metrics

- Own a key part of user experience for one or more of marketplace participants - our entrepreneurs, their customers, or our suppliers

- Participate in building strategy as an advocate for better user experience from the vantage point the programs you own

- Influence product development choices using data and insights which originate from in-depth knowledge of your program

- Drive program adherence with operations teams and continuously solve edge cases with suboptimal outcomes due to current processes

- Engage the Meesho Leadership as active stakeholders in problem-solving for your programs

- Manage internal and external stakeholders to ensure success of the programs you own.

- The role requires strong generalist problem solving skills and offers mobility across different business verticals within the organization.

What we look for:

Candidates from either Premium or Top B Schools with:

- 4 years of experience would be preferred

- 2 years of experience in consulting with top tier firms Experience in Fulfillment, 3PL Logistics and the entire supply chain process preferred.

- Strong problem solving and analytical skills

- Data driven and inquisitive approach

Note: For your candidature to be considered on this job, you need to apply necessarily on the redirected career page of the company as well.

Women-friendly workplace:

Maternity and Paternity Benefits

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