Meesho - Quality Assurance Head - Farmiso

About Meesho:

Meesho is building a disruptive distribution channel via social selling on WhatsApp, Facebook, and other social channels. Meesho has so far enabled more than 50 thousand suppliers and 7 million entrepreneurs to start and grow their online business without any investment, providing tools around sourcing, logistics and payments. These entrepreneurs are small retailers, housewives, students, retired citizens, and many other aspiring entrepreneurs across India.

About Farmiso:

Grocery has the biggest share of the overall retail spend in India and is projected to be a $800B market in 2024, of which the majority contribution comes from non-metro cities. Grocery market in Metro and Tier 1 has become crowded with a lot of players trying to solve the supply chain but the higher cost of logistics restricts these players to disrupt the lower tiers.

The key objectives of this role will be :

1) Defining quality and grading standards by category.

2) Creating simple yet exhaustive SOP for grading and packing.

3) Creating audit checkpoints, frequency and structure.

4) Onboarding and coaching audit team on process.

5) Developing audit capabilities at supplier point.

6) Carry out RCA on Customer rejection and recommend corrective action.

7) Responsible in decreasing the percentage of transit damage, customer rejection and warehouse damage.

What we look for:

1) 8 years of experience in F&V quality norms and grading principles

2) Should be able to design and rollout audit SOP

3) Qualification Bsc/ Msc/PG in agri and quality audit experience

4) Quality heads from bigbasket, Grofers, Reliance retail, other modern trade