Enterprise Pre-Sales Manager

The Enterprise Pre-Sales Manager is responsible for:

1. Opportunity analysis in the healthcare/pharmaceutical industry:

- Gathers and assesses customer needs, both business and medical.

- Identifies related needs (lead generation, opportunity expansion etc.).

- Identifies site-specific parameters and constraints that impact the solution.

- Identifies required project steps.

- Identifies likely problem areas that require attention.

- Identifies probable competition and product roll-out data/training needs.

2. Solution Planning and Design:

- Architects an appropriate solution to meet the customer's requirements.

- Investigates and optimize a solution& fit the requirements of an opportunity.

- Adapts solution design to new requirements.

- Options for Deployment include Onsite, and online.

- Establishes the validity of a solution and its component's current and options/target.

- Identifies the growth path and scalability options of a solution and includes these in design activities.

- Assists with requests for expertise from peers

3. Client/Customer Relationship:

- Maintains excellent communications with customer management.

- Represents the company as an expert with customers; shares knowledge in area of expertise.

- Advances opportunities through the use of effective consultative selling techniques.

- Builds customer loyalty through being a trusted advisor.

- Partners effectively with others in the account to ensure problem resolution and customer satisfaction.

- Communicates and articulates the details of their component roles in a proposed customer solution.

4. Team Collaboration:

- Actively supports the team with solution advice, proposals, product demonstrations, presentations, and other customer communications.

- Provide input/suggestions for opportunities with the Customer

- Transfers knowledge to Presales peers via contributing participation in education programs.

- Analyzes and provides support to deals in the pipeline where needed.

- Facilitates smooth transition from sales to implementation by orienting the appropriate teams

- Understands the roles and effectively engages other teams and resources within the company and partners.

Education and Experience Required:

- MBBS/BDS/Life Sciences degree preferred.

- Typically 5-8 years of experience in Enterprise selling and/or consultative selling.

- Experience in the pharmaceutical/ healthcare industry is required.

- Customized solution experience in the healthcare industry is preferred.

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