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13/04 PIYALI
HR Manager at MedTel Healthcare Pvt Ltd

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MedTel - Manager - Operations (3-7 yrs)

Bangalore Job Code: 913767

Job Description:

- Oversees operational systems, processes, and infrastructure while looking for opportunities of improvement or revision.

- Anticipates and tracks operational and tactical risks and providing strategic solutions.

- Manages day to day business of the operations department while balancing the responsibilities of various business lines such as business analysis, vendor, and risk management.

- Works with sales teams to help set and meet daily and quarterly goals.

- Plays a significant role in long-term planning, project status reporting, and implementing change control processes. Works closely with COO on other special planning and departmental projects.

- Oversees and reports weekly, monthly, quarterly, and annual metrics.

- Identifies trends and assess opportunities to improve processes and execution.

- Completes reasonability testing and information validation prior to circulating findings and recommendations to key stakeholders.

- Collaborates with other back-office team members to ensure seamless business execution, reinforce positive morale, and uphold company values.

- Collaborates with transitions and onboarding team as needed.

- Raises and tracks issues and conflicts, remove barriers, resolve issues of medium complexity involving stakeholders and escalate to appropriate level when required.

- Assesses a variety of situations and provide clarity to team and stakeholders.

- Establishes and maintains credible, professional relationships with clients, internal business lines, and external vendors.

- Solicits and responds to feedback while gaining commitment and support.

- Supports back-office and firm-wide training programs, reinforcing tech and operations infrastructure between departments to ensure consistency and quality standards are met.

- Stays up to date on industry regulations, trends, and technology.

- Works closely with management team to ensure all operational, administrative, and compliance functions within the firm are being properly executed in accordance to regulatory-based best practices.

Skills and Qualifications-

- Minimum 3 - 5 years of experience in healthcare industry.

- Start-up experience will be added advantage.

- Graduation / MBA from reputed institute.

- Solid experience in Vendor association and management

- Comfort with numbers and rapid on-going analysis.

- Six Sigma Certification would be preferable.

- Analytical skills.

- Team leading skills.

- Experience in development of sourcing strategies, encompassing vendor identification, development and analytical assessment, to strengthen supply chain effectiveness.

- Having experience in Supply Chain management, Quality control and Procurement.

Women-friendly workplace:

Maternity and Paternity Benefits

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