Associate Manager/Manager- Ad Operations

Who we are:

Largest independent contextual advertising company globally (2nd only to Google AdSense) in addition to being one of the largest independent software development & distribution companies globally. Most comprehensive portfolio of advertising technology in the industry, with several technology solutions in use by large blue-chip companies. Builds tech that supports publishers, advertisers and end users all across the world.

Focused on client growth, custom solutions and service delivery with 700+ world-class engineers and 700+ client services staff.

Core Responsibilities:

Empower Performance:

- Own campaign yield optimization to meet performance KPIs consistently

- Work with data to derive insights & provide recommendations to improve campaign performance

- Liaise with Account Managers to strategize and exceed client expectations

- Ensure team members of the team track, monitor, and analyze key metrics for allocated accounts

- Build & maintain reporting for campaign performance that will be used to provide regular updates to key stakeholders

Drive Growth:

- Be the day-to-day point of contact for sales & account managers to resolve incoming requests, challenges in a timely manner & propose opportunities for advertiser account growth

- Work with the product team to address technical challenges and drive new product feature testing with efficiency

- Lead research efforts and build competitive intelligence to drive advertiser portfolio growth

- Take lead on strategic and operational ad hoc projects to deliver process and platform excellence

Deliver with Speed & Precision:

- Own delivery of high-quality campaign assets

- Assist with documenting, updating, and maintaining work-flow procedures

- Meet SLAs established for current processes and find improvements to reduce turn around times for deliverables

- Provide support to team members to setup, troubleshoot and optimize campaigns

Who Should Apply? :

- 5 -7 years of work experience in Advertising Operations, client servicing & team management

- Comes with team management experience. Have managed an 8 - 10-member team

- You should have an advanced understanding of affiliate-based performance marketing

- Experience with US markets is not necessary, but is preferred

- You have proven analytical abilities using HasOffers, Cake, Volumm, Everflow, MS Excel, Tableau, MySQL etc. to communicate action items backed with data

- You have excellent oral & written communication skills and have experience in breaking down complex ideas into simple to understand steps

- You are comfortable managing tactical day-to-day deliverables & running strategic initiatives when needed

- You have experience in handling large ($1 Mn/Month) advertising budgets

- STEM degrees preferred

You would fit in well if:

- You love what you do

- Data Driven - Strong analytical skills and data-driven approach to decision-making

- You have great attention to detail and the ability to assess an issue from various perspectives

- You enjoy leveraging information, data and logical reasoning to identify issues, approaches and the best solutions to a problem

- You enjoy working in a highly dynamic and collaborative environment and have experience dealing with internal and external stakeholders in it

- Experience of managing US markets

- Research and leverage industry trends and competitive analysis to inform performance marketing strategies.

- Ability to pitch findings and ideas to stakeholders

- Juggle between multiple projects, ability to prioritize and meet deadlines

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