Max Life Insurance - Manager - Human Resources

JOB SUMMARY:-

- In the given role, incumbent shall be responsible for creating and driving people agenda and end to end business HR deliverables for given function (PAN India Role). Responsible for driving and managing all HR initiatives/employee engagement & development agenda, recruitments/selection and on boarding for the function.

KEY RESPONSIBILITIES:

- Employee Engagement & Development

- Responsible for designing employee engagement initiatives and rolling them out.

- Townhall meetings with employees on regular basis

- Regular branch visit and meeting with constituents

- Driving 100% participations for various surveys.

- Drive preparation and implementation of action plans

- Drive a culture of self-paced learning basis individual needs

- Succession Planning

- Performance Management

- Facilitate the annual goal setting & appraisal process to ensure that all reviews are completed within timelines

- Educate employees on usage of the online performance management system

- Contribute to the Promotion Gate and Goal Sheet creation for the year

- Facilitate building of a Leadership Pipeline through the Management Development Process

Recruitment and Selection :

- Responsible for recruitment and selection of frontline sales team

- Identifying and using low cost hiring sources

- Ensuring a robust manpower pipeline to take care of existing as well as expected vacancies

- Tracking of hiring to ensure month on month manpower plans are met

- Ensure hiring within the allocated budgets

Joining & On-Boarding :

- Responsible for smooth on-boarding of new hires

- Ensuring timely generation of Employee Codes

- Ensuring timely generation of appointment letters

- Conduction HR Induction and orientation program

HR Operations :

- Ensuring proper and complete documentation post selection of candidates

- Collection of all required pre-joining documents.

- Collection of Joining kit/post joining documents from the candidates

- Leave and Attendance management for new joinees

- Timely salary processing of all employees

Query and Grievance Management :

- As HR SPOC, responsible for managing employee related queries and their resolution

- Ensuring proactive employee communication on process and policies

- Handling of employee grievances and taking proactive steps to ensure local level resolution of grievances

- Track employee escalations and take proactive steps

Exit Management :

- Keeping track of all exits happening within the span

- Conducting exit interviews and attrition analysis

- Timely inputs to HR Ops team for Stop salary and processing of F&F Settlement

MEASURES OF SUCCESS :

Recruitment and Selection - 100% of Plan Vs Actual

Employee Retention :

- Completion of all on-boarding, pre joining and post joining documentation and formalities within defined timelines including the Background Verification process

Employee Engagement :

- Improvement in ESAT survey scores

- Address all EDAP cases and close within timelines

- Timely resolution of employee grievances without any escalations

- Exit Management - HR Compliance scores and closure of all F&F cases within TAT

- Compliance to all HR Ops and Talent Acquisition processes

KEY RELATIONSHIPS (INTERNAL /EXTERNAL):

- Internal - Channel Head, Vertical Heads, Zone Vice President, Regional Managers, COEs in HR, Channel Strategy and Ops team

- External - Vendors and Consultants

KEY COMPETENCIES / SKILLS REQUIRED :

- Post Graduate in Human Resources from a good institute

- 7-10 Years of experience in Generalist/Business HR role

- Should have managed recruitment across all levels

- Good communication and inter personal skills

- Strong knowledge of MS-Excel and various HR MIS reports

- Intersection management

- High on analytical skills

- Impact & Influencing Skills

- Result Orientation

- Business Partnership Skills

- Good knowledge of latest HR practices

- Should be mobile and willing to travel