Max Life Insurance - Manager - Human Resources

HR Manager - Boriwali (Mumbai)

JOB SUMMARY :-

The incumbent shall be responsible for the end to end business HR delivery for the zone assigned to him/her. Shall be responsible for driving and managing all local level HR initiatives/employee engagement agenda and activities. Further responsible for recruitment/selection and on boarding for the respective channels.

Desired qualification and experience:-

- MBA /Post Graduate in HR from premier institute is preferred with 6 to 8 years of experience in HR role

- Excellent Interpersonal and communication skill, agility, stakeholder management, collaborative.

KEY RESPONSIBILITIES:-

- Recruitment and Selection

- Responsible for recruitment and selection of front line sales people.

- Identifying low cost hiring sources

- Ensuring a robust manpower pipeline to take care of existing as well as expected vacancies.

- Tracking of hiring to ensure year end manpower plans are met.

Joining & On-Boarding:

- Responsible for smooth on-boarding of new hires

- Ensuring timely generation of Emp Codes

- Ensuring timely generation of appointment letters

- Coordination and ensuring attendance for HR Induction and orientation program.

HR Operations:

- Ensuring proper and complete documentation post selection of candidates.

- Collection of all reqd pre-joining documents.

- Collection of Joining kit/post joining documents from the candidates.

- Ensuring timely dispatch of Joining KITs to HO.

- Leave and Attendance management for new joinees

HRIS:

- Required to maintain various HR MIS related to Hiring/Sourcing/Funnel/Employee engagement/attrition etc.

- Publishing HR dashboards and attrition analysis data to business stakeholders.

Query and Grievance Management:

- As HR SPOC, responsible for managing employee related queries and their resolution.

- Ensuring proactive employee communication on process and policies.

- Handling of employee grievances and taking proactive steps to ensure local level resolution of grievances.

- Track employee escalations and take proactive steps to control escalations.

Exit Management:

- Keeping track of all exits happening within the zone

- Conducting exit interviews of Front line sales employees and doing attrition analysis.

- Timely inputs to HR Ops team for Stop salary and processing of F&F Settlement.

Staffing:

- Managing vendor payment and liasioning with HO for the same.

- Manage IJP roll out and closure on system, send regret and congratulatory mails.

- Drive sourcing through Employee referrals and Portal

MDP:

- Responsible for collating the MDP nominations for the Zone.

- Tracking & ensuring 100% adhrerence to the nomination

- Coordinating Bhandan logistics, nomination etc.

Engagement:

- Connect up with top & bottom FOS

- Pulse/ Kenexa/ Bottoms Up calls with FOS

CARS Management:

- Salary Issues

- Incentive.

Key SKILLS:

- Strong Communication and Relationship Management skills

- Ability to influence and align

- High Process Orientation

- Strong Analytical skills & Business Understanding

Measures of Success:-

Talent Management, Cost & Productivity:-

- Hiring of FOS within agreed TAT

- Source Mix

Culture & values:-

- EDAP execution as per TAT

- Team Awards/Torch Bearers Nominations etc

- HR Operation

- TAT For ECODE, F&F, Form Section

- TAT for Case Closure as per Matrix

Engagement & Connect:-

1. Driving Employee Engagement Survey

2. MDR Coverage

3. Engagement Calender Execution

People Agenda:- TAT & Process Impact