HR at MAX Life Insurance
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Max Life Insurance - Manager - Human Resources (6-10 yrs)
HR Manager - Boriwali (Mumbai)
JOB SUMMARY :-
The incumbent shall be responsible for the end to end business HR delivery for the zone assigned to him/her. Shall be responsible for driving and managing all local level HR initiatives/employee engagement agenda and activities. Further responsible for recruitment/selection and on boarding for the respective channels.
Desired qualification and experience:-
- MBA /Post Graduate in HR from premier institute is preferred with 6 to 8 years of experience in HR role
- Excellent Interpersonal and communication skill, agility, stakeholder management, collaborative.
KEY RESPONSIBILITIES:-
- Recruitment and Selection
- Responsible for recruitment and selection of front line sales people.
- Identifying low cost hiring sources
- Ensuring a robust manpower pipeline to take care of existing as well as expected vacancies.
- Tracking of hiring to ensure year end manpower plans are met.
Joining & On-Boarding:
- Responsible for smooth on-boarding of new hires
- Ensuring timely generation of Emp Codes
- Ensuring timely generation of appointment letters
- Coordination and ensuring attendance for HR Induction and orientation program.
HR Operations:
- Ensuring proper and complete documentation post selection of candidates.
- Collection of all reqd pre-joining documents.
- Collection of Joining kit/post joining documents from the candidates.
- Ensuring timely dispatch of Joining KITs to HO.
- Leave and Attendance management for new joinees
HRIS:
- Required to maintain various HR MIS related to Hiring/Sourcing/Funnel/Employee engagement/attrition etc.
- Publishing HR dashboards and attrition analysis data to business stakeholders.
Query and Grievance Management:
- As HR SPOC, responsible for managing employee related queries and their resolution.
- Ensuring proactive employee communication on process and policies.
- Handling of employee grievances and taking proactive steps to ensure local level resolution of grievances.
- Track employee escalations and take proactive steps to control escalations.
Exit Management:
- Keeping track of all exits happening within the zone
- Conducting exit interviews of Front line sales employees and doing attrition analysis.
- Timely inputs to HR Ops team for Stop salary and processing of F&F Settlement.
Staffing:
- Managing vendor payment and liasioning with HO for the same.
- Manage IJP roll out and closure on system, send regret and congratulatory mails.
- Drive sourcing through Employee referrals and Portal
MDP:
- Responsible for collating the MDP nominations for the Zone.
- Tracking & ensuring 100% adhrerence to the nomination
- Coordinating Bhandan logistics, nomination etc.
Engagement:
- Connect up with top & bottom FOS
- Pulse/ Kenexa/ Bottoms Up calls with FOS
CARS Management:
- Salary Issues
- Incentive.
Key SKILLS:
- Strong Communication and Relationship Management skills
- Ability to influence and align
- High Process Orientation
- Strong Analytical skills & Business Understanding
Measures of Success:-
Talent Management, Cost & Productivity:-
- Hiring of FOS within agreed TAT
- Source Mix
Culture & values:-
- EDAP execution as per TAT
- Team Awards/Torch Bearers Nominations etc
- HR Operation
- TAT For ECODE, F&F, Form Section
- TAT for Case Closure as per Matrix
Engagement & Connect:-
1. Driving Employee Engagement Survey
2. MDR Coverage
3. Engagement Calender Execution
People Agenda:- TAT & Process Impact
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