08/07 Pashin
Manager - HR at Matrimony.com

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Matrimony.com - Operations Head - Matrimony Photography Services (11-15 yrs)

Kerala/Cochin Job Code: 353855

- Responsible for the entire gamut of post sales operations for Matrimony Photography Services for the state.

- Setting up the process and ensuring adherence.

- Building good relations with customers and internal stakeholders

- Responsible for customer experience and successful resolution of customer complaints if any.

- Responsible for Customer retention by providing quality service

- Analyzing metrics which will include providing regular management reports and designing strategies based on outcomes

- Soliciting feedback from customers to continuously enhance the service deliverables of the business.

- Highly energetic and business savvy with proven competencies in learning new products and services, new markets, new verticals etc.

- High level of Quality, Punctuality and Customer Service Orientation

- Experience in Sales & Business Development

- Ability to manage a high performing team and drive deliverables

- Strong Selling Skills

- Right Work Attitude & Interpersonal Skills to work with cross functional teams

- Strong networking and vendor management skills.

- Fluent in Malayalam.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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