Masai School - Manager - Operations

Operations Manager

- Enthusiastically handle the day to day operations at Masai, which involves interacting with Curriculum team and Admissions team

- Exhibits very good planning skills for conducting the teaching sessions and the weekly sessions with the help of faculty and teaching assistants.

- Exhibits superior Analytical and Problem solving skills for monitoring the performance of running batches and implementing actions to improve the learning experience

- Exhibits professionalism throughout periodic interactions and communications with students including emails, phone calls and text messages

- Master the use of internal systems and applications in order to become more efficient in your daily activities

- Demonstrate empathy for the struggles and challenges our students have undergone.

- Ability to work independently as well as collaboratively with team members, faculty, students, alumni, administrators and staff.

What you will need to bring :

- At least 3 - 5 years of experience in Operations/ Project/Program management - Very good Excel skills.

- High standards of excellence and attention to detail

- You enjoy technology, Comfortable in using (CRM systems, MS office & G Suite) in order to optimize for efficiency and success.

- A growth mindset: you're always looking for ways to improve yourself -

- Determination to persevere through challenges and adversity, Confidence and ability to learn and use new tools and systems

- To be organized and methodical- we're a startup with lots of moving pieces and you must stay on top of them

- We're looking for passionate, talented people who want to change the way the world thinks about higher education and unlock human potential, regardless of circumstance