Job Profile / Specific desirable experiences/Preferred knowledge areas:
Manage the entire gamut of qualitative research requirements for both the Personal, Commercial & Farm range of products. These include Acceptor Rejector / Lost sales researches, Exploratory studies for new product /communications, post-launch product studies, etc. Develop a rich data bank of consumer insights for all the segments.
Total 5 to 7 years of experience in market research
Job Profile:
- Preparing research briefs in consultation with brand managers
- Recommend the appropriate approach & agency partners for research projects based on relevant experience and cost efficiencies
- Understand research requirements & propose the optimum research methodology in consultation with the research agency
- Recommend action plans for the brand post completion of the research along with the brand manager
- Manage internal online and telephonic satisfaction surveys for loyalty programs, events, etc.
- Coordinate with the Corporate team to facilitate the annual CaPS study for all brands
- Participate in & guide consumer insights activities within the brand team
- Conduct learning sessions on research within the brand team
- Manage relationships with external agency partners
- Work closely with product planning to finalize proposals for clinics on new products under development.
Functional Skills :
- Excellent knowledge of Qualitative research techniques, with some knowledge of Quantitative researches as well
- Should know about different projective techniques and its application in different kind of projects
Business focus :
- Good knowledge of the automotive industry will be a Big Plus
- Strong negotiation skills
Planning Skills :
- Ensures alignment of all internal and external stakeholders
- Strong systems and process orientation
Networking & Influencing skills :
- Interpersonal skills - ability to relate with people
- High on initiative & advocacy
Leadership Skills :
- Gives/sets the clear direction as - voice of the consumer-
- Has visible energy and is able to charge/enthuse people around him/ her.
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