Position/Designation : Sales Market Head

Department/Function : Sales

Sub function : Sales

Location : Corporate Office Reports To : Chief Sales Officer

Job Purpose :

- As the Market Head at Lodha Group, you would be responsible for proactively, independently implementing sales strategy and business development for growth of the assigned market/ geography.

- Primary focus is on prospecting new accounts for the assigned projects, towards meeting revenue goals.

- As a vertical lead and senior brand representative, you would be responsible for overall team performance, capability development and managing key client relationships.

- You will lead a highly driven team of sales professionals to identify leads, seek business opportunities and develop strong client relationships towards effective sales.

- In this role, you will be required to consistently partner with all other Vertical Leads, Marketing Head and Strategy Leads towards achieving the overall sales revenue and business targets.

Job Duties and Responsibilities :

Business Development :

- Support the Chief Sales Officer (CSO) in preparation of annual sales strategy, including action plans for assigned markets

- Direct the team's efforts towards consistent sourcing and closing to acquire new business and subsequently manage clients in collaboration.

- Actively follow through on potential deals, play a key role during various stages of customer engagement till delivery and provide guidance for query resolution.

- Explore how we can derive further data-based insights and generate business opportunities from our existing systems.

- Guide the team to leverage data analytics and incorporate the same in their work.

Industry Awareness :

- Maintain product knowledge, competitor knowledge and a strong understanding of the industry landscape (including price movements, construction activity, key trends and market dynamics) at all times, percolating the same to the entire team.

- Network effectively with peer teams and industry contacts to stay updated on key trends, developments, market dynamics and potential business opportunities.

- Liaison with various departments to get deeper product knowledge.

Collaboration and Team Management :

- Assign targets for various team leads, monitor their performance and to ensure that they consistently achieve their targets.

- Provide ongoing guidance to the team to ensure they are well equipped to meet business objectives.

- Ensure the team is engaged, motivated and consistently driven towards achieving set targets.

- Monitor weekly and monthly progress, analyze gaps and suggest improvement areas.

- Conduct performance discussions regularly, providing feedback and handling team concerns and escalations.

- Consistently work with peers to strengthen overall business development process and ensure a smooth customer experience.

Systems and Process Compliance :

- Ensure highest standards of compliance to Lodha Group's policies, processes and value structure

- Improve lead management process and TATs, adopt best practices and monitor quality of customer experience

- Maintain accurate records for designated accounts and share regular updates with the CSO

- Maintain thorough adherence to SFDC and lead tracking mechanisms as required

Qualification : MBA preferred

Practice and Other Requirements : Sales experience of 14+ years with clear focus on top line; retail sales development background preferred

Key Competencies :

- Strategic thinking and data-driven decision making

- Ability to engage and collaborate with others

- Commitment to provide the best customer service

- Proactive mindset, with strong orientation to drive business results in an agile manner

- Cost consciousness, in line with our culture of being economic value creators

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