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Anisha

Talent Scout - II at Winfort Services

Last Login: 13 February 2019

4532

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41

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31

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BPO

Job Code

577928

Manager - Workforce Management - Banking

5 - 10 Years.Hyderabad
Icon Alt TagWomen candidates preferred
Posted 5 years ago
Posted 5 years ago

We are looking out for Manager - WFM - Females Only - Banking MNC

The role involves : Capacity Planning, Volume forecasting, Real Time Analysis, Scheduling

Responsibilities -

- To ensure effective planning and management of resources

- Volume forecasting within an agreed variance of actuals

- Leading the planning of long/short term FTE requirements, the scheduling of staff and real time management across multiple centres

Required Skill set :

- Should have experience handling Voice/ Back office centres

- Should be open to relocate to Hyderabad location

- Global Stakeholder management is preferred

If interested, kindly apply and I will get back to you ASAP.

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Posted By

user_img

Anisha

Talent Scout - II at Winfort Services

Last Login: 13 February 2019

4532

JOB VIEWS

41

APPLICATIONS

31

RECRUITER ACTIONS

Posted in

BPO

Job Code

577928

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