Senior Consultant at Ciel HR Services
Views:893 Applications:323 Rec. Actions:Recruiter Actions:2
Manager - User Engagement - eCommerce - IIT/NIT/BITS (1-6 yrs)
JOB DESCRIPTION:
- Think of new creative ideas and develop growth hacks to experiment and figure out new mechanisms for reaching users in the right way.
- Ideate and manage new communication flows working with internal product,ops and content teams to drive engagement for Groww users
- Own the conversion metric for new customers acquired through different channels.
- Designing and executing the user communication flows for new product features
- Reduce CX touchpoints/calls by looking at data and proactively communicating with the customers on resolving them
- Must be a go-getter who can work efficiently with multiple teams and deliver before deadlines.
- Analyse and report performance on a regular basis and decide actionable.
Must Haves :
- Strong education background (IIT/IIM/ISB)
- Should have data-driven approach
- Thinks customer first always
- Very good team player
- Strong sense of ownership and responsibility
- Problem-solving and analytical skills
- Strong business acumen
Good to have:
- Know-how of different financial instruments in India like Mutual Funds, Stocks etc.
- P&L experience/understanding
- 1-2 years of experience in consumer internet space is a plus
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.