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Global Recruiter at Ele1 Consultants
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Manager - Telesales - FinTech (5-10 yrs)
We are looking for a "Manager - Telesales" who can lead the team of 20+ tele callers. As a leader you will be managing the end-to-end operations of the tele calling set up. You will supervise, manage and motivate the team members & get the desired result from the team. You should also be able to act proactively to ensure smooth team operations and effective collaboration within the team. As a disciplined process owner, skills like Communication, Training & Development, Performance assessment are must.
Roles & Responsibilities :
- Responsible for achieving daily, weekly & monthly targets
- Create winning attitude in the team
- SWOT analysis of team members
- Weekly performance update & forecasting
- Coaching & mentoring team members. Extract best out of them
- Ensure customer satisfaction by ensuring high quality customer service and effectively handling customer complaints
Requirements :
1) 7 + years of Tele Sales experience in finance Industry
2) Strong verbal and written Communication Skills
3) Expert in MS Office especially MS Excel & PowerPoint
4) Organizational and Leadership skills
5) Experience of leading the team of 20+ tele callers
6) Tele calling experience of finance Industry will be added advantage
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
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