Manager - Talent Management/Learning & Development - BPO/Insurance/IT

- Define, develop and implement organizational development (OD) and (L&D) strategies, plans and policies which are aligned with and facilitate the delivery of the organization's Strategic Plan 

- Develop a talent management framework to identify, develop and create the internal talent pool and enable succession planning.

Talent Management & L&D :

- Develop, maintain and deliver key talent programs in line with Organization Talent Strategy that aim to attract, measure, develop and manage organization's talent pool 

- Liaise with business stakeholders to do training needs assessments and provide training solutions to include, implementation, administration, and/or design and delivery of high-quality programs. 

 - Develop and implement an effective onboarding program.

 - Deliver training sessions as applicable - induction sessions, behavioral sessions & soft skills training. 

- Develop criteria for evaluating effectiveness of training activities & TM/OD initiatives.

- Regularly monitor and report results to management, along with recommendations for improvement as appropriate. 

- Design initiatives to communicate & inculcate Vision and values across organization.