Manager - Supply Chain - Personal Hygiene

Job description :

Roles and Responsibilities :

- Managing Supply Chain planning, logistics, PAN India warehouse, transportation, distribution and customer services.

- Responsible for customer to cash process starting from order receipt, fulfilment, Commercial Documentation.

- Execute and follow up daily processes of order fulfilment including order entry, logistics coordination, complaint handling, order closing, inventory replenishment, and Accounts Receivables follow up.

- Lead the forecast collection and inventory replenishment planning (S&OP Process)

- Negotiate rates and contracts with Manufacturers, Suppliers, Retailers and 3rd party vendors. - Assist in researching new vendors and comparing competing suppliers.

- Maximizing efficiency and cost optimization in the supply chain & improving accuracy and results through collaborative approach with vendors / suppliers.

- Raising Purchase Orders to overseas & domestic suppliers and complete coordination with them for movement of goods & checking the consignments if required.

- Work with freight forwarders and transportation companies to set best route and rate (reviews and approves all freight terms and agreement)

- Handling warehouse operations such as plan, distribution, order and dispatch of goods to retailers PAN India.

- Monitoring the inventory levels (slow moving, fast moving & obsolete stock) through regular reconciliation of data storage systems and conducting physical counts.

- Liaising with customers and transport/courier companies for dispatches and keeping track of deliveries.

- Communicating Sales team for material requirement, purchase orders, and Finance Team for payments, order approvals, vendor contracts.

- Managing customer calls, addressing new queries and ensuring timely resolution of customer complaints.

- Ensure all operations adhere to laws, guidelines, and ISO requirements

Desired Candidate Profile :

- Experience in Supply Chain Operations

- Experience in Material Planning & Distribution

- Experience in Inventory Control

- PAN India Warehouse Operations

- Negotiations Skills

- Logistics Management

- Vendor Development

- Hands on experience with supply chain management software

- Critical thinker and problem-solving skills

- Good time-management skills

- Great interpersonal and communication skills