Manager/Sr Manager - Training - BPO

Manager/ Sr. Manager- Training

Basic Educational Qualification - Business related/HR 4 year degree

Desired Experience (yrs.)

- 5-8 years of experience especially in the area of training curriculum design, delivery and training evaluation across a global company. Must be able to multi-task with respect to training schedules and training delivery.

Preferred Age Group (yrs) - 30 to 40 years

Preferred industry background:- F&A BPO with large scale operations

Essential Attributes/Competencies / Skills:-

- Strong interpersonal skills and ability communicate with people across organizational units globally. Must maintain confidentiality and communicate in an open manner.

- Must be self-driven and have the ability to create a plan with minimal direction.

- Takes responsibility and ownership of all training and development activities across the global business.

- Ability to multi-task in a fast pace environment.

- Must be extremely detailed oriented and able to make sound business decisions.

- Experience with training in virtual and classroom setting.

- Experience designing training material and online training modules.

- Experience using a LMS.

- Perform presentations to various audiences across global organization.

- Must demonstrate ability to effectively communicate new hire performance progress and/or any concerns with management staff.

- Needs to have excellent verbal and written communication skills.

- Basic functional knowledge of internet is an added advantage.

Shift Timings:- As per company shifts.

Working Conditions and Environment. Willing to travel global locations as per requirement.

Contact - kaushal@phrs.in