Job Views:  
2214
Applications:  96
Recruiter Actions:  40

Posted in

BPO

Job Code

513406

Manager/Senior Manager - Transition - Capital Markets

7 - 10 Years.Pune
Posted 6 years ago
Posted 6 years ago

Manager / Sr. Manager - Transition Capital Markets Vertical :

Role Summary :

- Responsible for all aspects of the transition: communication, teamwork within the project, execution of the tasks, etc.

- Working with various stakeholders in the project like local project managers, operations, process and IT

- Explain the transition approach to the project and operations teams

- Ensuring the Transition is completed as per the project plan following the methodology.

- Execute on Transition plans as per timelines agreed

- Ensure all risks (with mitigating actions) from organisation perspective are included in the Logs

- Initiating staff training to execute the processes

- Overall responsibility of successfully migrating the process from client's site and achieving metrics defined in the project plan

- Take and give inputs to fine tune and improve the transition model

- Ability to manage client relationships and resolve issues to completion.

- Client Sign-Off and Internal Stake Holders sign-off for genuine commitment towards the Project.

- Ensuring Client satisfaction through performance analysis, risk assessment and development of solutions to improve project performance.

- Designing Training plans, Weekly dashboard to submit to clients, Documentation; Submission of Key Stroke Documents, Process Manuals; Preparation of SLAs.

Candidate Profile :

- Strong Project Management skills on medium to large transition deals (Formal Project Management certifications required)

- Deep transition experience - handled multiple, large transitions with different levels of complexity into Capital Markets

- Managing tech projects is a plus

- Demonstrated ability to bring about systemic, sustainable change/ improvement

- Thought leadership to carve out themes and opportunity areas instead of focusing on solving for transactional issues

- Should be able to work as an individual contributor

- Graduate certification in any stream is essential

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Job Views:  
2214
Applications:  96
Recruiter Actions:  40

Posted in

BPO

Job Code

513406

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