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01/09 Harjot Kaur
Practice Lead at Smart Source

Views:575 Applications:92 Rec. Actions:Recruiter Actions:7

Manager/Senior Manager - Subscriber Retention - Usage & Retention - Durable Brand (5-10 yrs)

Mumbai Job Code: 488329


We are urgently looking out for the candidates for Manager/ Senior Manager Subscriber Retention(Usage & Retention) - Leading Durable Brand- Mumbai.

Brief Description of Role :

Responsible for all Subscriber retention activities, initiatives & promotions

Key Duties and Responsibilities :

- Reduction of Deactivations across the platform

- Responsible for the longevity of new and existing subscribers on the platform.

- Ensuring revenue enhancement of customer by improving monthly active days

- Proactive Campaigns to prevent customers from entering into de-active state

- Drawing subscriber behavioral insights &using subscriber transaction data to conceptualize, devise, implement, monitor & track Retention campaigns.

- Working with cross functional teams (all customer touch points) towards engaging customers & thereby retention.

Skills required :

- Ability to observe trends, patterns & understand consumer behavior with a view to acting accordingly to maximize retention of deactivate subscriber.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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