We have an urgent opening with one of the largest BPO/ KPO
Location: Mumbai/ Pune
Domain: RPA/ Presales + Cognitive Solutions
Level: Manager/ Sr Manager
Objective/Purpose:
Will be responsible for supporting the sales teams in winning the deal by generating opportunities and creating or putting together a solution for small to medium sized deals that addresses client requirements while ensuring company's interests are met.
Solution Definition / Integration / Generation:
- Works with service lines and domain consultants to create the solution for mid to large sized deals
- Probes the customer and asks relevant questions to get the necessary clarifications on requirements and conveys the same to the solution teams
- Works with SMEs to come up with specific product offerings based on market demand
- Makes a presentation of the solution to the client
Commercial Architecting / Estimation:
- Works in collaboration with the BFMs to determine the deal margins
- Coordinates with the different Service Lines and Delivery teams for the commercial estimates
Delivery Transition:
- Transitions the deal to the delivery team post successful conversion - explains the agreed scope and deliverables to the delivery team to ensure a seamless customer experience
- Participates in creation of handover plan and works with the delivery team during the handover period
RFP Management :
- Project manages the entire bid process by preparing and deploying the bid plan
- Identifies the teams / experts to be reached out to for contributing to the bid
- Collaborates with multiple stakeholders for getting inputs as per plan
- Reviews progress as per the bid plan and takes corrective actions
- Integrates / assembles the response as per inputs received and ensures that response gets submitted as per timeline.
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