iimjobs

.com
Chat

iimjobs
jobseeker Logo
Now Apply on the Go!
Download iimjobs Jobseeker App and get a seamless experience for your job-hunting
19/01 Rambir
Account manager at newway staffing solution private limmited

Views:845 Applications:170 Rec. Actions:Recruiter Actions:135

Manager/Senior Manager - Retail Store Operations - Telecom (6-18 yrs)

Ghaziabad/Delhi NCR/Jaipur/Udaipur/Rajasthan Job Code: 1035319

Function: D2C

Reporting To: Circle Retail Head

Job Level: Manager / Sr. Manager

Purpose of the Job

D2C ZSM spearheads delivery of all lines of businesses in the catchments assigned. He/She maximizes extraction while providing quality service to customers. Both Retail teams & Broadband teams roll up to this role holder. He/She would drive engagement with residential societies (RWAs) to make the preferred Service provider as well as ensure successful In-store operations.

Key Deliverables

Retail Store Operations:

Strategic Store Rollouts - Ensuring all store deployment processes are completed in time for launch of stores (staffing/inventory/IT)

Store Operations/Compliance/Profitability:

- Ensure & Own compliance with all defined SOPs

- Co-ordination with Zonal/ Circle / Central cross-functional teams to ensure required operational support (e.g. service processes, activations processes, ops, updates etc)

- Understand and analyze store/ zone level analytics reports (KPIs) to identify issues, areas of improvement, deviations etc.

- Monitor all competitor activities and share recommendations for response

- Ensure escalations are handled within the stated TAT

- Is responsible to drive and achieve stores profitability through delivery of agreed revenue & cost plan

- To ensure deployment of agreed programs across all stores

Skills Required

- Results orientation

- Entrepreneurship

- Strong communication skills

- Consultative Selling skills

- Collaboration skills

- Team management

Broadband Operations:

- Enhance acquisition quality

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

See more initiative
Add a note
  • Apply
  • Assess Yourself
  • Save
  • Insights
  • Follow-up
Something suspicious? Report this job posting.