Upgrade to Pro Member
Account manager at newway staffing solution private limmited
Views:839 Applications:170 Rec. Actions:Recruiter Actions:135
Manager/Senior Manager - Retail Store Operations - Telecom (6-18 yrs)
Function: D2C
Reporting To: Circle Retail Head
Job Level: Manager / Sr. Manager
Purpose of the Job
D2C ZSM spearheads delivery of all lines of businesses in the catchments assigned. He/She maximizes extraction while providing quality service to customers. Both Retail teams & Broadband teams roll up to this role holder. He/She would drive engagement with residential societies (RWAs) to make the preferred Service provider as well as ensure successful In-store operations.
Key Deliverables
Retail Store Operations:
Strategic Store Rollouts - Ensuring all store deployment processes are completed in time for launch of stores (staffing/inventory/IT)
Store Operations/Compliance/Profitability:
- Ensure & Own compliance with all defined SOPs
- Co-ordination with Zonal/ Circle / Central cross-functional teams to ensure required operational support (e.g. service processes, activations processes, ops, updates etc)
- Understand and analyze store/ zone level analytics reports (KPIs) to identify issues, areas of improvement, deviations etc.
- Monitor all competitor activities and share recommendations for response
- Ensure escalations are handled within the stated TAT
- Is responsible to drive and achieve stores profitability through delivery of agreed revenue & cost plan
- To ensure deployment of agreed programs across all stores
Skills Required
- Results orientation
- Entrepreneurship
- Strong communication skills
- Consultative Selling skills
- Collaboration skills
- Team management
Broadband Operations:
- Enhance acquisition quality
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
2-Step Verification - Action Required
We've updated our security procedures!
Your privacy and security are important to us. We've recently updated our security measures to make iimjobs.com safer and more secure for you. This change requires you to reset your password.
Please reset your password using the link sent to your email. If you did not receive any email, please check your spam folder..
