Manager/Senior Manager - Property & Casualty Claims - Shared Service

Manager/Senior Manager - Property & Casualty Claims with Shared service set up in Pune

Roles and Responsibilities:

- Lead 200+ member teams in achieving process KPIs and productivity targets for P&C Insurance Claims Process

- Take accountability of business outcomes associated with the process

- Manage transitioning in of new processes from other locations

- Manage operational risk and maintain business continuity plans for the process

- Develop strong working relationship globally with stakeholders and influence business outcomes

- Drive change, scout for global best practices in operations management and look to implement the same at Company

- Take responsibility for recruiting talented members in the team

- Foster high levels of employee engagement and retention, develop future managers

- Lead creation of an engaging and productive work culture at Company as per Company values and Leadership Principles.

Relevant Experience:

15+ years with 6+ years in operations management in a global organization managing large spans for P&C insurance Claims business.