Manager/Senior Manager - IT Auditor - Customer Contact Centre

- India's Leading Customer Contact Centre's providing Voice and Non Voice Services in the areas of Collections, Sales and Customer Service.

- Candidates residing in Mumbai and can join at the earliest only need apply.

- Lead Auditor / Implementer of ISMS / BCMS Standards

- Designing, implementing, and maintaining the BCP and IT DR plan for the organization

- Assisting and handholding with various departments in conducting Business Impact Analysis

- Assisting in conducting organization level risk assessment in line with Business Continuity

- Conduct workshops for stakeholders / departments on Business Continuity

- Be a single point of contact in addressing queries from various existing and prospective clients/ RFPs relevant to BCP

- Ensuring that the BCP Tests are conducted as per the calendar and maintain records for various audits

- Represent the organization in all information security and client audits

- Conduct BCMS Internal Audits as and when required

- Implement Near DR, FAR DR, Work from Home / Anywhere BC Solution, Crisis Management Plan

- Conduct BCM Training Sessions, Prepare Organization for ISO 22301 Implementation

Qualification/Experience:

- Excellent communication skills required

- Sound knowledge of current technology trends and business continuity aspects

- IT DR Specialist Certified candidate would be preferred with minimum 8 to 12 years of relevant experience

- ISO 22301 Lead Auditor will be preferred

- ISO 22301 Implementation Experience will be preferred

Shift timings: 24x7

Transport Boundaries - Andheri to Virar, Thane to Dadar (Ghodbunder Road) - No Harbour

Transport Loation - Home Pick / Drop - Depending upon the Shift Timing

Salary range - upto 17 Lacs pa

Weekly offs-2 Rotational off