Senior Consultant at Marketscope
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Manager/Senior Manager - Infrastructure/Security & Operations - eCommerce (6-10 yrs)
Job description:
Knowledge & Experience:
- Around + years' of work experience, and 4-5 years of experience in NOC operations, preferably OTT or Digital media platform product build and support experience with a high availability 24x7 including:
- Experience with JIRA or similar applications used for issue tracking - familiarity with system monitoring applications
- Demonstrated ability to perform complex troubleshooting and resolving issues within an IT, NOC, helpdesk, or call center environment
- Proven success with technical troubleshooting
- Experience with systems and processes, including:
- Network configurations
- Security
- Software applications
- File Movement
- Operating systems
- Performance & System Health Analytics
- Database Query
- Storage management
- Monitoring:
- Synthetic
- APM (Application Performance Monitoring)
- Cloud Infrastructure (Preferably with AWS Soln arch/Associate certifications)
- Video Delivery Performance
- Video Delivery experience
- Mobile Platforms
- Ability to work independently as well as in a team environment.
- Network services experience is desired.
Education and experience:
- Bachelor's degree in Engineering, Computer Science or Information Sciences with 9 years of experience
- 3+ years' performing troubleshooting and resolving issues within an IT, NOC, helpdesk, or call center environment
- 3+ years' experience working with enterprise network equipment and platforms
- Experience debugging complex problems
- Experience designing, building, and operating large-scale production systems
- Understands networking and messaging, especially between services
- Experience in AWS cloud computing, Blue-Green Deployments
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