Manager/Senior Manager - Digital Transformation/Performance Improvement - Banking Domain

- Domain Knowledge - The candidate should have extensive experience in the Banking / NBFC OR Consulting industry. Specifically in areas such as Corporate, SME, Retail Banking, Digital Banking and Operations.

- Hands on experience in running P&L related to payments and in working with technology and operations related to banking

- Sound understanding of the financial services (banking and NBFC) market and regulatory environment in India

- Additional experience in payments / remittances and working knowledge of NBFC sector interplays would be valuable

- Sound understanding of the digitization in Banking / NBFC - digital lending, digital operations

Skills : 

- In-depth understanding of the economic and business environment in the banking industry

- Expertise in areas such as - Go to Market Strategy /Business planning / hands on experience of performance improvement of internal operations / Business development / Solution development

- Excellent oral and written communication skills

- Good leadership qualities

- Client relationship management and account management skills. Experience in handling mid to large-size accounts

- Program management, multi-tasking and time management skills

- Good experience in business development

- Excellent people management skills

- Sharp focus on quality delivery

- Ability to develop / customize solutions relevant to client

- Advanced knowledge of MS Excel, Word, Power Point

Other : 

- Willingness to travel

- Flexible to adopt to a demanding lifestyle

- Able to thrive in relatively unstructured situations

- High initiative and drive, positive attitude and high commitment

- Maturity and ability to handle pressure

- Client service delivery/execution

- Manage multiple projects, engagement economics and receivables, project resources and team utilization

- Lead the delivery / execution of high quality deliverables and manage service quality, brand and client expectations

- Demonstrate significant industry / solution expertise

- People Management

- Be a strong team player

- Build a strong team and be a strong role model, mentor and coach

- Assist in resolving people issues

- Support people development through guidance and feedback

- Take the lead in recruiting activities

Business development:

- Manage clients & accounts and built professional relationships

- Meet business development targets by identifying new opportunities with existing and new clients

- Knowledge Management

- Contribute to brand development by writing articles, developing thought leadership and point-of-views

- Contribute to knowledge development and management

- Ensure compliance to the firm's standards, processes and policies

- Contribute to the firm's initiatives in enhancing market leadership & growth, quality, people agenda and operational excellence

Education:

B.E. / B.Tech / CA + MBA (preferably from a premier institute such as IIMs, ISB, MDI, FMS, XLRI, NITIE, SP Jain, etc.) with a good academic background

Experience:

- 8 to 10 years of relevant post MBA experience

- Consulting background (preferably) or Industry background with significant expertise