Manager/Senior Manager - Business Process Excellence - EduTech

Business Process Excellence - With an Leading Edtech

Job Description : 

Responsible for driving continuous improvement initiatives in the organization by driving proactive improvement projects across various business functions, using Process engineering methodologies like Six Sigma, Lean, Re-Engineering.

Title - Business Process Excellence - Manager/Sr. Manager

Roles & Responsibilities: 

- The key responsibilities include driving Process Transformation roadmap, defining and implementing strategic initiatives to ensure continued success in the deployment of the Business Excellence practices

- Adheres to strategic direction set by senior management when establishing near-term goals. Interaction of the individual is with senior management within the organization, involving matters that may require acceptance of an alternate approach.

- Drive process improvement & transformational projects on key business problems Generate business impact through Continual Improvement initiatives

- Should be able to do due diligence/gap analysis activities to proactively identify improvement ideas work along with the CIO on - Change Management 

- Demonstrate advanced understanding of business processes, internal control risk management, controls, and related standards

- To put together monthly board pack structure in place, giving a single glance reporting to the senior management

- Assist / Facilitate critical improvement projects in Operations with Project Leaders

- Ensure operational processes are in line with operations methodology by performing periodic audits, scanning various sources including but not limited to dashboards, audit observations, troubled account list, action plan trackers, etc.

- To effectively manage project plans, stake holders & communications

- To assist departments in building Standard Operating Procedures & setting up critical processes

Experience / Qualification / Skills & Knowledge: -

- 7-9 Years of experience in business process excellence, project management

- BE / Graduate / PG with min 7-9 yrs Experience with min. of 5+ year experience in Process Excellence role, using process improvement techniques (Lean, Six Sigma)

- Must be Six Sigma Green belt/Black Belt or Project Management Certified

- Strong analytical skills

- Process Mapping & Process building

- Ability to identify and implement process re-engineering projects

- Good Knowledge & Working Experience on various tools like Visio, MS Access, BI, Tableau etc.

- Experience documenting Business Process flows, Creating/Updating Standard Operation Procedures, and documenting business

- Fair understanding & experience in managing technology process improvement projects

- Exceptional analytical skills, attention to detail and great communication skills

- Must have worked on improvement project(s) as project leader