Manager/Senior Manager - BPO Operations/Telesales (5-14 yrs)
- Candidates having experience in hardcore outbound sales from Motor/Health Insurance and Financial Products /Investments background preferred. B2C Sales
- The individual should have hard-core outbound Telesales experience.
- Should be very strong in driving all operational and sales matrix.
- Should have managed a span of minimum 150 plus employees.
- Should be working in a similar position for at least last 1 year.
- Will be managing end-to end delivery on the assigned portfolio.
- Work closely with Service Excellence, Quality, L&D teams to improve Process and delivery TAT.
- People Management - Employee Engagement, Attrition Management, Retention.
- Experience of working in a target driven environment added advantage.
- Should be high on energy and ability to manage senior stakeholders.
- Eye for details and data.
