Recruitment Consultant - Leadership Hiring at CareerNet Technologies
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Manager/Senior Manager/AVP - Customer Support/Experience - Online Logistic Startup (8-15 yrs)
I have an job opportunity with one of my Client for the Leadership management Role.
Client: Online Logistic Start Up Company
Designation: Manager/Sr Manager/AVP
Location: Outer Ring Road, Marathahalli, Bangalore
Working days: 6 Days Working
Job Description:
1) Experience in Customer Experience or Customer Support Role.
2) Handling the team of both Voice & Non Voice Domestic Process.
3) Experience in managing both Out Bound & In Bound Calls.
4) Setting up a large team for the contact center.
5) Responsible for all contractual SLA's - Service Level, performance and strategy of Outbound, Inbound and email servicing.
6) Manpower forecasting/Planning for the project.
Abhilekh Ojah|Consultant
CareerNet Consulting, Bangalore
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