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04/12 Abhilekh Ojah
Recruitment Consultant - Leadership Hiring at CareerNet Technologies

Views:2085 Applications:232 Rec. Actions:Recruiter Actions:72

Manager/Senior Manager/AVP - Customer Support/Experience - Online Logistic Startup (8-15 yrs)

Bangalore Job Code: 517806

I have an job opportunity with one of my Client for the Leadership management Role.

Client: Online Logistic Start Up Company

Designation: Manager/Sr Manager/AVP

Location: Outer Ring Road, Marathahalli, Bangalore

Working days: 6 Days Working

Job Description:

1) Experience in Customer Experience or Customer Support Role.

2) Handling the team of both Voice & Non Voice Domestic Process.

3) Experience in managing both Out Bound & In Bound Calls.

4) Setting up a large team for the contact center.

5) Responsible for all contractual SLA's - Service Level, performance and strategy of Outbound, Inbound and email servicing.

6) Manpower forecasting/Planning for the project.

Abhilekh Ojah|Consultant
CareerNet Consulting, Bangalore

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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