About MyGate :

MyGate is a technology-forward solution for gated communities, now simplifying the daily lives of residents, managing committees and security personnel.

Founded in 2016, MyGate is reimagining the outdated procedures at gated communities through use of technology. Its several innovative features augment security at the gate and enhance convenience within for over 600,000 homes in 10+ Indian cities.

Named one of India's most innovative Company in 2018, MyGate was conceptualized, designed and executed by its three founders, who have tremendous experience in the Armed Forces, Technology and Operations. Founded by ISB/IIM/IIT alumni, MyGate has raised funding from institutional investors and is well capitalized for massive growth plans.

MyGate is at a stage where product market fit is established and have a strong leadership team in place and scale & distribution engine has kicked in. MyGate have had great people join and continue to look for more to join.

Here is what you should expect from MyGate :

1. The company to do well - this could mean multiple things but here are few that are likely to matter for you : MyGate as a brand to be popular and well known, our client base to grow month on month. Most importantly because we are in growth stage, we should not do stupid things and run out of money!

2. PPP - you would have a Platform for Personally and Professionally grow. This means opportunity to do challenging & stimulating work that puts you out of your comfort zone and forces you to learn every day. When you look back, you should feel your "stock price" growing in the market! Gold shines in fire. You will get the fire, are you the gold?

3. Recognition - Your growth in the company would be linked only to performance and not your experience. If you do well, there should be recognition, growth in span of influence, reward and financial growth.

4. Good Manager - Each of you should have a good person to report to. Your manager should be facilitator of your success, someone you can look up to, someone that makes you feel excited to come to work and give your best every day!

5. Flat Culture - As we grow, we will no doubt have structure, hierarchy and processes in place. This should not mean slowing down of decision making and most certainly this does not mean hierarchy in communication. You should be able to reach out to anyone in the organisation.

6. Client Focus - We will always be a client centric company. If we service the client right and continue to delight them, we will be in our path to build a great company.

7. Fair, Ethical and High on Integrity - These are foundations of the company. We will be always be ethical, high on integrity and fair to everyone whose life is being touched by MyGate.

Role : Trainer/Senior trainer.

Reporting : Sr Manager Training

Brief Objective of the Role : To drive all training activities/workshops in the region for all Customer Delight Executives/Business Development Managers/Customer Service Executives (FO) roles of MyGate.

Key Objectives and Key Results :

- Conduct training programs (process and soft skills) for employees

- Guide and contribute towards process and skill improvement training

- Prepare weekly/ monthly training calendar

- Ensure training data is maintained for all training activities

- Monitor floor performance using on the job training (OJT)

- Coordinate on all training activities assigned

- Maintain training assets provided by the company.

- Suggest suitable modifications to the training content to the corporate training team as and when appropriate

- Plan the training programs (and training calendars) in complete synch with the operations/sales team for both new joiners as well as existing employees (refreshers) on time and manage them optimally.

Experience and Education requirements :

- 3-5 years of classroom training experience) preferably from Service, e-Commerce, retail, logistics industries & sales industry.

- Should be comfortable with setting up a training function and giving it shape in the region. looking for someone who has seen high growth and is entrepreneurial

- Excellent verbal and written communication skills

- Excellent interpersonal skills - ability to work and influence with multiple Training Team members/ Stakeholders across the region and corporate

- Any Learning and development related course or certification will be an added advantage

Travel : In case of necessity.

MyGate is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law

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