Manager - Executive Search at Liontree HR Consultants Pvt Ltd
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Manager - Sales Process - Contact Centre (5-8 yrs)
- Define achievable targets and goals for agents and teams to ensure we meet forecasted cases on Monthly basis. Regularly review as required to support the business.
- Monitor the calls and provide Sales/Training rebuttal to the agent, reviewing the training team performance
- Campaign Management, Optimizing the resources and ensuring 95% productivity from each agent, Mentor the bottom quartile to upscale the performance.
- Liaison Call Center Training team.
Candidate requirements:
- Must have call center exposure (outbound calling)
- Exposure of telecalling sales
Experience- 5-8 years
Preferred from LI, but ok to consider candidates from other industry with desired skill set.
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