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21/09 Nayana Samel
Manager - Executive Search at Liontree HR Consultants Pvt Ltd

Views:1867 Applications:52 Rec. Actions:Recruiter Actions:16

Manager - Sales Process - Contact Centre (5-8 yrs)

Gurgaon/Gurugram Job Code: 746171

- Define achievable targets and goals for agents and teams to ensure we meet forecasted cases on Monthly basis. Regularly review as required to support the business.

- Monitor the calls and provide Sales/Training rebuttal to the agent, reviewing the training team performance

- Campaign Management, Optimizing the resources and ensuring 95% productivity from each agent, Mentor the bottom quartile to upscale the performance.

- Liaison Call Center Training team.

Candidate requirements:

- Must have call center exposure (outbound calling)

- Exposure of telecalling sales

Experience- 5-8 years

Preferred from LI, but ok to consider candidates from other industry with desired skill set.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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