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14/08 Prachi
Consultant at RGF

Views:5281 Applications:107 Rec. Actions:Recruiter Actions:0

Manager - Sales - IT (10-15 yrs)

Overseas/International/Vietnam Job Code: 732124

Sales & Account Management

- Driving Sales and Strategic client engagement and at the CXO Level & C- Suite.

 - Show YOY 10% growth in the account and achieve the assigned target. 

 - Win one strategic deal each year into the account 

 - Lead the Sales efforts of for South East Asia region, ensuring sales targets are met, while driving customer satisfaction.

- Account Management & Contract Governance- Build Account Management & Solution selling skills in the key accounts.

Stakeholder Management & CSAT

- Internal stakeholder management: Work collaboratively with internal teams of organization (PU, Channels, Delivery organization, Executive Management etc) and create win-win situations while handling customer engagement on the ground

 - Understand needs of the Accounts based on direct interactions with the customer 

 - Frequent and effective follow ups on clients issues ensuring 100% achievement of CSAT target 

- Accountable for CSAT and collections for the territory.

 - Thorough customer interactions, determine the pre and post-sales support required and manage these deliverables with internal stakeholders.

Governance & Delivery

- Provide early warnings of operational delivery or support problems associated with the account & proactively work towards resolving these issues. 

 - Run Internal Governance for the accounts 

 - To be the voice of the customer internally and to ensure client deliveries and value proposition initiatives are tracked proactively

Be the Brand Ambassadors

- Establish brand as a thought leader in the country 

 - Help build higher entry barriers for the competition into the account Key

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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