3. KEY OBJECTIVE OF THE JOB :   To design and deploy customer retention strategy for the company.   4. MAJOR DELIVERABLES :   - To design and deploy customer retention strategy for the brand   - To build and manager customers on-boarding and retention programs including special programs for high value customers.   - Manage communication with existing customers using e-mailers/SMS and push notifications.   - Work closely with the customer analytics team to under the customer behaviour, develop segmentation strategies and run targeted direct marketing campaigns.   5. RIGHT PERSON :  Essential Attributes  - Campaign management  - Market Research  - Customer focus  - Drive for results  - Inter-personal skills  - Taking ownership  Desirable Attributes   - e-commerce industry domain  - Dealing with ambiguity   Profile   An MBA in marketing from a reputed institute with 8-10 years of work experience in the areas of customer retention strategy/initiatives, run campaigns in the areas of customer retention and preferably from FMCG or Telecom or e-commerce sector would be suitable.

Mumbai

Manager - Retention & Loyalty - eCommerce 

Manager - Retention & Loyalty - eCommerce  ,Job Description for Manager - Retention & Loyalty - eCommerce  in Last Mile in  Mumbai for (8-12) years of experience. Apply Now!

Job Description for Manager - Retention & Loyalty - eCommerce  in Last Mile in  Mumbai for (8-12) years of experience. Apply Now!