- Responsible for supporting day-to-day operations/tasks related to a functional area or business partner

- Ensures projects are completed according to established timelines

- Participates in cross-functional teams as an SME from MIS

- Duties may include, but are not limited to assembling data, building reports/dashboards, and providing input on out of the box solutions for our business partners.

- Identifies risks and opportunities along with potential solutions in order to unlock value.

Must have rofessional experience in a combination of business + relevant MIS/ technology/ reporting experience

- Some level of business operations & procedures along with the ability to tie into business fundamentals

- Must have first-hand experience & knowledge of querying different databases & other source systems for data analysis required for reporting

- Must have first-hand experience & knowledge of creating reports/ business intelligence solutions using tools like (but not limited to) Tableau, Cognos, Python, Alteryx, SAS etc.

- General desire and aptitude to learn and adapt to new technologies

- Must be open to different points of view

- Anticipates and resolves both customer and general issues with a sense of urgency

- Ability to manage multiple projects and priorities.

- Prior experience in reporting and data analysis development with ability to meet stringent deadlines

- Prior experience with call center technology data (Avaya CMS, IVR, Aspect, eWFM) is desired

- Prior experience with Fraud Operations, CTO Operations and other Consumer and Community Banking departments is desired

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.