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Chief People Officer at PeopleStrong
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Manager - Recruitment Process Outsourcing - IT Sector (8-11 yrs)
Designation: Manager - RPO (Only IT industry)
Location : Gurgaon
Job Role:
- Meet revenue targets and hiring numbers
- Create, review, and enhance hiring strategy and model.
- Managing multiple teams onsite and offshore and ensure all recruitment SLA's for the client are met.
- Customer Relationship Management
- Basic understanding of System capabilities and application platform, operations, and delivery
- Intermediate knowledge of Client administrative environment and Processing flows, procedures.
- Plan, Identify and Implement the process briefing sessions and relevant training programs for staff coaching and development, and their performance management.
- Continuously Interlocking among regions (client stakeholders, regional managers) and operation's stakeholders to seek process improvement
- Excellent problem-solving abilities
- Proven background of managing extensive and complex customer engagements
- Understanding of ATS
- Experience in mapping and re-engineering recruitment processes
CTQs :
- A minimum of 8 years of experience should be in leading recruitment projects.
- Experience in Service Delivery in the I.T industry is a must with the ability and experience of handling million dollar revenue projects a year.
- Have handled a minimum of 300 lateral hires in a year
- Have managed a large team (including managers)
- Should understand revenue/productivity numbers
- Able to think creatively, result-oriented, and drives consistent vertical performance.
- Ability to work under pressure and meet SLAs / deadlines.
- Possesses strong interpersonal, communication, and Team Management skills
- Strong Operations and Project Management Skills.
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