Manager - Recruitment Process Outsourcing - IT Sector

Designation: Manager - RPO (Only IT industry)

Location : Gurgaon

Job Role:

- Meet revenue targets and hiring numbers

- Create, review, and enhance hiring strategy and model.

- Managing multiple teams onsite and offshore and ensure all recruitment SLA's for the client are met.

- Customer Relationship Management

- Basic understanding of System capabilities and application platform, operations, and delivery

- Intermediate knowledge of Client administrative environment and Processing flows, procedures.

- Plan, Identify and Implement the process briefing sessions and relevant training programs for staff coaching and development, and their performance management.

- Continuously Interlocking among regions (client stakeholders, regional managers) and operation's stakeholders to seek process improvement

- Excellent problem-solving abilities

- Proven background of managing extensive and complex customer engagements

- Understanding of ATS

- Experience in mapping and re-engineering recruitment processes

CTQs :

- A minimum of 8 years of experience should be in leading recruitment projects.

- Experience in Service Delivery in the I.T industry is a must with the ability and experience of handling million dollar revenue projects a year.

- Have handled a minimum of 300 lateral hires in a year

- Have managed a large team (including managers)

- Should understand revenue/productivity numbers

- Able to think creatively, result-oriented, and drives consistent vertical performance.

- Ability to work under pressure and meet SLAs / deadlines.

- Possesses strong interpersonal, communication, and Team Management skills

- Strong Operations and Project Management Skills.