Manager - Recruitment Operations - Consulting Firm

Recruitment Operations Manager

Your Role:

- Reporting into the Recruitment Operations Director or Account Director you will assist in driving best practices across the recruitment lifecycle and strive to be an ambassador for the Allegis Global Solutions brand at every interaction.

- As a Recruitment Operations Manager you will lead the overall service delivery of the recruitment team and work closely with the Account Director to measure KPIs and build strong stakeholder relationships. Being aware of latest trends and sharing knowledge with the wider Allegis Global Solutions RPO community is critical in ensuring we add value to our clients at all times.

Your Responsibilities, Impact & Contribution:

- Communicating the process and benefits of the solution to key stakeholders, including changes in process, new initiatives/ projects and additional service offerings.

- Analyzing and communicating recruitment trends, results and insights (business unit, client and external market) to drive future recruitment activity, improve compliance and reduce risk.

- Monitoring the delivery of recruitment services in accordance with the 'AGS Way', ensuring seamless delivery between the onsite and offshore resources.

- Ensuring the team is fully briefed on the contractual recruitment delivery process to include in-scope activities, SLAs, mandatory recruitment activity stages and team responsibilities.

- Developing an effective Talent Pool framework for all Business units to include job segmentation, defined sourcing strategies, and an articulated engagement plan per role type.

- Managing relationships with third party service providers as assigned.

- Representing the client brand in the market to attract and retain talent, developing a reputation of recruitment best practice/employer of choice.

- Monitoring service delivery against contractual terms and manage out of scope service requests and provide support for proposal management where appropriate.

- Recruiting, inducting and training new team members where and when required.

- Ensuring effective performance optimization of all team members, ensuring all KPIs are set, appropriate development plans are devised and mentoring is provided, as required spend fluctuations by business unit to provide direction to respective stakeholders on strategic workforce planning and performance management opportunities

- Drive core Talent Development, Talent Management, Employee Experience, and Diversity and Inclusion initiatives with executive stakeholders

- Continually assess the competitiveness of all programs and practices and implement strategies to ensure programs are effective

Disclaimer: The above statements are intended to describe the essential job functions, general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

- Partner with HR Leaders across the Allegis Group operating companies in an effort to create a consistent environment and/or approach to HR initiatives across the Allegis Group Enterprise

Your Experience, Qualification & Capability:

- Degree educated or equivalent is highly desirable. Bachelor's/PG preferred.

- Experience working with global/offshore sourcing models preferred.

Who We Are:

Allegis Global Solutions is founded on a culture that is passionate about transforming the way the world acquires talent by delivering client-focused solutions that make a difference for businesses worldwide. From refining how businesses manage their contingent workforce to strengthening employer brands to recruit top talent, our integrated solutions drive business results.

As an industry leader, we draw upon decades of experience to design innovative tools, products and processes.

We develop competitive practices that position organizations for growth, and we deliver the insight needed to succeed in today's global marketplace.

As a workplace, we focus on relationships - with each other, our clients and our candidates. In fact, serving others is one of our core values. We support open communication and recognize that giving constructive criticism can be even harder than receiving it. We appreciate the fearless and the passionate, who force us to be better. Everything we do sits on a pillar of diversity - diverse perspectives, backgrounds and ideas drive innovation and make us successful.