Talent Acquisition Manager at Stepup HR
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Manager - Quality - Supply Chain Operations Team - eCommerce (6-9 yrs)
Flipkart is looking for a motivated individual for the profile of Quality Manager for its India Supply chain operations team.
The Manager - Business Quality will be responsible for the strategy, quality, coordination and productivity of the Business Audit team in Bangalore and will own a variety of function wide goals on process improvements, innovation & automation.
- The job involves ensuring operational rigor and designing high business impact processes.
- He/she will be point of contact to the retail/3P teams of worldwide and must therefore be comfortable and confident liaising with remote teams and senior leaders.
- The role involves influencing peers and stakeholders in other functions to achieve the operational and business goals assigned.
- The successful candidate should have the ability to work at all levels of detail to accomplish team/organization goals.
- He or she will identify individual strengths of team members and contribute to talent advancement.
- The ideal candidate actively seeks to understand core business values and initiatives, and translates those into everyday practices.
- Determining, negotiating and agreeing on in-house quality procedures, standards and specifications
- Assessing customer requirements and ensuring that these are met
- Setting customer service standards
- Specifying quality requirements of raw materials with suppliers
- Investigating and setting standards for quality and health and safety
- Working with operating staff to establish procedures, standards, systems and procedures
- Writing management and technical reports and customers- charters.
- Graduate/PG degree
- Exposure to working with technology teams and solving operational issues using technology.
- Complex problem solving
- Experience of using quality tools - Lean, Six Sigma
- Exposure to SQL and R
- Lean, Six Sigma or Process Excellence Certification