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03/02 Rafikh
Assistant Manager at 2COMS

Views:101 Applications:29 Rec. Actions:Recruiter Actions:9

Manager - Quality - Black Belt - BPO (8-14 yrs)

Any Location Job Code: 888346

Manager Quality Black Belt Certification

Location - Any where in India

Exp - 8yrs-14yrs

Job Description :


- Single point of contact for Quality Support of Client Account(s)

- Ensuring Implementation of Quality Standards in the Account Providing High Quality Business analytics support to Management team

- Identifying improvement opportunities along with the respective SDLs and Process Head and facilitating launch of projects around these opportunities

- Leading high impact Six Sigma and Lean projects Mentoring Green Belts 8 Security

Roles & Responsibilities :

- Updates himself regularly with Company policies on Information Security Management System.


- Ensure subordinates are aware of Company policies, in particular those on Information Security.


- Ensure adherence to legal & regulatory requirements as applicable to the nature of work.

- Ensure Process adheres to legal & regulatory requirements as applicable to the nature of work.

- Ensure adherence to the Contractual Requirements of the Process/Function.

- Encourage all subordinates to Report Security Incidents.

- Ensure Compliance and Security Trainings for subordinates are conducted periodically.

- Cooperate with Compliance and Security officers with Security Investigations.

- Monitor Compliance adherence and ensure a monthly review of status.

- Facilitate Regular Audits to detect any compliance or contractual breaches and encourage continuous improvements.

- Ensure Risk assessment is conducted for the process at the start of Operations and on any major change taking place.

- Review Risk Assessment document and implement mitigations strategies

Requirements :

- Black Belt Certification is must

- Risk Assessment document and implement mitigations strategies

- Ensure Compliance and Security Trainings

Women-friendly workplace:

Maternity and Paternity Benefits

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