Head - Client Success at Talentstack Consulting Pvt Ltd
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Manager - Publisher Development - AdTech (5-10 yrs)
- Work cross functionally with multiple business & tech teams in the company to deliver only the highest
customer experience for our premium publishers, ensuring seamless support in helping them monetize.
- Own all strategic and operational aspects, including integration and on boarding of new partners, and collaborating with product and engineering.
- Use strong analysis, interpretation and independent judgment to strategise and identify revenue opportunities for publishers.
- liaising with internal teams to execute strategies and deliver custom client requirements
- Ideate on new product road maps.
- Work on addressing and resolving client issues in a timely manner.
- Ensure publishers receive the highest level of customer service and support.
- Mentor and train new team members.
- Conduct research & gather intelligence on competitor products and constantly update yourself on the
ad tech landscape.
- Minimum 5-7 years of relevant experience in the areas mentioned.
- Proven account management experience in a B2B setting preferably for International geographies like the US/Europe, etc though work experience with large companies in - domestic business development & account management is also welcome.
- Strong verbal and written English language skills
- Tech proficiency is a bonus
- Self-motivated, target oriented individual