Manager - Public Relations/Media Relations - NGO

The Manager shall have the skills and experience to deliver on Key Performance indicators (KPIs) in the following areas:

1. Support development and lead certain aspects of the implementation of the organisation's external communication strategy which is aimed at the media (print, broadcast and online), strategic partners (funders, grantees, government, education institutions, think tanks etc.) and global platforms

2. Develop and lead certain aspects of the implementation of the internal communication strategy which is aimed at staff, associates and partners

3. Provide communications support to programs and grantees

In addition, the Manager shall also be responsible for:

- Working with the Director of Communications to design and implement the organisation's internal and external communication strategies, as per the Annual Action Plan

- Building the communications capacity of the organisation and its partners

- Working with teams to develop and implement integrated social media engagement strategies and toolkits for specific campaigns and other high-profile events

- Day-to-day management of the website, ensuring web content is up-to-date, carrying out regular content audits and user testing, and making any necessary improvements

- Building supporter engagement and following through social media channels

- Identifying and managing small-scale web and multimedia products, write specifications and creative briefs, manage external agencies, functionality and usability

- Writing press releases and handle media requests, including responding to relevant and strategic news

- Nurturing relationships with key journalists and explore opportunities for exclusive features to enhance national and international media coverage.

- Keeping abreast with new developments in digital communications and social media and advise on appropriateness of these tools for the organisation

- Assisting the Director of Communications to advise and brief the staff to deliver key messages to the media