Manager - Projects - IT

Job Title : Manager - Projects

Location : Chennai

Experience : 8 to 10 years

Notice Period : 30 days

Job Description

Functional Architect

Qualification: Bachelor's in engineering / Master's in Business Administration / Chartered Accountant / Bachelor's or Master's in Commerce or equivalent industry experience

Responsibility:

- Business Planning:

- Bring knowledge and understand trends, business/technology best practices, needs and guide/advise existing engagements/give inputs to planning process across people, process, technology and data solutions/recommendations in a particular functional area (domain/technology/product/ infrastructure).

- Solution Conceptualization:

- Identify pain areas, opportunities and potential solution offerings by industry/domain with business impact.

- Contribute to new solution development, develop transformation tools and templates, productivity enhancement solutions/product ideation.

- Lead new solution offerings development by identifying/defining use cases, writing process blueprints and walkthroughs & collaborate with technology partners/support architects for offering development.

- Define and communicate business/technology solutions in language meaningful to stakeholders in the engagement, such as CBA, ROI, and IRR.

Project Support/Delivery:

- Active involvement and ownership of Requirements and Solution Design Phase of delivery engagements, creating the business blueprint, (too heavy. it should be a supporting role) identifying gaps and recommending development/process changes, system configuration design, creation of test scenarios, migration plans.

- Provide engagement oversight in areas of specialization as and when called upon.

- Monitor AVM SLAs , address ticket resolution escalations, and drive bestinclass process adaptation.

- Client Expectation Management Deliver and measure value pre, during, & post delivery engagements.

- Ensure client satisfaction.

- Help customers execute organizational change programs.

- Develop quality deliverables with focus on qualitative and quantitative business case, value props, roadmap, ROI analysis etc

Sales Support:

- Contribute to Account Mining & Penetration efforts with active participation in customer planning process including strategic planning phase vs execution phase.

- Drive RFP Response & Improving Quality of Response (more business value focused), structures solutions in terms of scoping, effort.

- Work with SME groups across domains/products to provide a complete end to end solution, including estimates and definition of critical factors, assumptions, and risks.

- Contribute to transformational and consulting deals vs staff aug.

- Drive oral presentations to the customers in area of domain/product expertise.

- Client Management/Relationship Management:

- Proactively develop relationships with functional owners.

- Navigate client's organization to identify the right sponsors for a given solution.

- Support alignment with third party vendor in an engagement wherever applicable (don't think this should appear here).

- Support Expectation Management, Client Satisfaction Management, and Risk Management.

- Deliver and measure value pre, during, and post engagement and communicate to stakeholders.

- Market Scan & Brand Building (Added Opportunity Identification):

- Bring working knowledge of customer business domain and/or product within a specific industry vertical/domain.

- Conduct secondary research on domain/industry specific solutions.

- Bring an understanding of competitive landscape.

- Identify key trends and forecasts in the given area of domain/industry.

- Prepare collateral, publications, technology papers etc for distribution.

- Work with account teams to develop and deliver new logos.

- Work on opportunity identification, prioritization and input to the qualification process.

- Contribute to GTM activities with partners, vendors, industry analysts etc through active mindshare gain Webinars, White papers, speaking events etc.

- Contribute TL, Design, PoV, tools, templates, case studies etc artifacts into the knowledge management repository.

- Ensure all engagement artifacts are stored on knowledge repositories.

- Conduct quality review of KM artifacts prior to posting.

- People Management:

- Active participation in recruitment activities identify and hire.

- Coaching & Mentoring junior talent.

- Conducting midyear and YEA feedback sessions.

- Goal and expectation setting for new and existing resources.

- Motivate through rewards and recognition, organize team events/initiatives.

- Conduct Engagement Performance Reviews.

- Demonstrate understanding and skillful handling of people issues.

- Identify skill gaps and create training courses around domain/product areas.

- Work with the Academy to plan the training calendar.

- Must Have Skills :

- SAP IBP Order based Planning

- Good To Have Skills

- Order to Cash Order Management