Manager - Project Manager - Customer Success - IT

As a Manager- Customer Success (Project Manager) you will need to:

Note: Looking for project managers who has handled short Duration projects- with a span for 2 to 3 months.

- Successful delivery of the projects

- Managing relationships with Project Managers of the Client company and laying strong foundation for customer satisfaction and upsell/renewal

- Will be responsible for specific project implementations in India and ME ( around 4 to 5 projects simultaneously)

- Managing a team of 3 people

Experience:

- Ability to understand business requirements and draw a roadmap of how our security solution can deliver business value for the customer

- Should have experience in managing motivated teams

- Total 8 to 10 years- experience out of which 3 years in Project Management

- Should be able to link up IT initiatives to business benefits

- Worked in software industry, preferably product implementation / hands-on Project Management

- Should have led a team and should be good in people management

- Should have worked on implementation / deployment of software for at least 2 different functions ( ERP software for production department/ Financial department), 3 to 4 months project duration

Skills / Attitude:

- Leadership and people management

- High customer orientation

- Excellent communication skills

- Action oriented

- Ownership, Self -Driven

- Sense of urgency, Perseverance

- Self-initiative to take up responsibility and ownership of tasks and ensure end to end delivery and completion with the highest level of quality

- A - Can do- attitude Self-initiative to take up responsibility and ownership of tasks and ensure end to end delivery and completion with the highest level of quality

Education: Engineer, MBA - Desirable

Miscellaneous: Involves traveling