Manager Delivery at eTeam Inc
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Manager - Programs & Operations - Media Community/Partnerships (5-8 yrs)
Programs and Operations Manager, Scaled Media Partnerships
Media Community Development, Media Partnerships
Job description :
- Design, develop and execute scaled programs targeted towards hundreds of mid to small size partners.
- Develop content to educate program participants on best practices which will help them achieve their objectives; Build program delivery toolkits and communication materials.
- Collaborate with a large number of cross-functional teams as you build and execute high quality programs.
- Work with outsourced vendor partner to ensure program delivery as per operational, business and program goals.
- Analyse program performance on well-defined metrics, conduct reviews with stakeholders and suggest improvement areas.
- Continue to identify opportunities to improve operational excellence by developing and sharing best practices, utilizing metrics, and incorporating cross-functional feedback to drive the best solutions.
- Manage relationships with program participants and ensure superior partner experience.
- Be an internal advocate for the partners to suggest changes and best practices.
Skills required:
- Proficiency in English; Strong oral and written communication skills.
- Strong problem solving and analytical skills.
- Demonstrated ability to design, develop and execute large, scaled programs.
- Demonstrated ability to achieve business outcomes through outsourced service providers
- Experience in managing and growing partners/customers at scale.
- Ability to identify available resources, self-learn and quickly gain expertise in new areas.
- Ability to analyse large volumes of data to derive insights to achieve your objectives.
- Experience of having worked in large cross-functional environments.
- Demonstrated ability to influence internal and external stakeholders to achieve business objectives.
Experience/Education:
- Minimum of degree and 8 years of work experience
- 5+ years of experience in program-management/consulting roles
- 2+ years of experience in managing outsourced service providers to deliver business outcomes
- MBA preferred
S.Manjushekar
Manager Delivery - Domestic Staffing (Product Vertical)
eTeam Inc - - ACCCELERATED HIRES"
Cell Phone: +91-9845370465
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