Manager - Programs/Monitoring & Evaluation - Micro Finance/Bank/NBFC (7-9 yrs)
- Reporting to the Senior Manager, the Manager-Programs shall be accountable for leading and effectively managing, multiple, innovative and high-impact programs within her/his portfolio.
- Responsibilities shall include program design, implementation and monitoring in collaboration with assigned partners.
- S/he shall be a key contributor to program management, pipeline development, donor support and global learning initiatives.
Key areas of accountability and responsibility for the Program Manager are listed below:
(A) Program Design and Implementation; Manage Partner Relations
(1) Conduct partner certification/ due diligence for potential new partners, including scheduling, reviewing data and materials and visiting partners;
(2) Review Concept Notes and/ or proposals of partners and share recommendations to SM & ED. Provide technical support to partners as necessary to ensure lessons learned and best practices are incorporated into program design;
(3) Design program activities, work plans, and formal agreements (e.g. memoranda of understanding, contracts, etc.) for Advisory Services engagements;
(4) Build and maintain effective working relationships with partner program implementation teams;
(5) Assess and analyse data; Identify performance challenges to be addressed by partners in order to scale rapidly; Encourage practitioner organizations to apply WaterCredit principles;
(6) Provide support to partners by reviewing information at each phase of the product development cycle and offering technical advice/ assistance;
(7) Mitigate risks to program implementation by addressing areas of risk with partners and assisting them in developing risk mitigation plans.
(B) Program Monitoring and Evaluation
Support the Monitoring and Evaluation (M&E) team in their efforts to ensure standard M&E practices across operations.
(1) Ensure M&E staff are alerted to address potential gaps between current and anticipated program or operational activities, identify data and research needs to build the evidence- base, inform current and future strategy, program design, promote and encourage staff engagement with M&E practices;
(2) Ensure partners submit quality reports and upload data on time in accordance with requirements. Review partner reports and data uploads and complete initial approval or rejection of loan data
(3) Monitor partner progress toward program deliverables and budget burn rates and provide regular feedback to partners;
(4) Monitor partner reports on availability of loan capital to ensure continuality of program implementation and sustainability of WaterCredit portfolio.
(C) Program Learning
(1) Collaborate with Capacity Development group (CDG) to identify training needs of partner organization, assist in designing IEC materials and facilitate training programs;
(2) Assist in supporting the Global Learning team in planning events such as Partner Exchange Visits
(E) Other Tasks
Mentor new staff members and support non-programmatic visits as assigned by the management. Manage special projects from time to time as provided by management.
4. QUALIFICATIONS, EXPERIENCE AND COMPETENCIES:
Applicants must have a Bachelor's degree in a relevant field. Applicants with a Masters degree in a relevant field shall be preferred. Applicants with relevant certifications, trainings and coursework shall be at an advantage.
(1) Applicants must possess a minimum of seven years of project and program management experience in the areas of priority sector lending, financial inclusion, rural banking, microfinance, financial consultancy or international economic development; Out of which, minimum 4 years with Bank/SFB/NBFC-MFI is preferred.
(2) Demonstrated experience in water supply and sanitation sectors is an advantage;
(3) Applicants must demonstrate proficiency in facilitation and capacity building to ensure collaboration and linkages between staff, donors, partners and stakeholders;
(4) Ability to travel up to 30-40% of the time is essential;
(5) Strong business writing skills and communication proficiency in English is required.
Skills and Competencies:
1. Program and Portfolio Management: Skilled at managing a project lifecycle, overseeing the implementation of several related projects, analyse information and formulating appropriate action, mitigating risk, and applying lessons learned;
2. Sectoral Knowledge: Sound and up-to-date knowledge of concepts, methodologies and techniques including demonstrated expertise in at least one specialty area within finance, WSS and/or economic development. Familiarity with capacity building and technical assistance programs in the finance and/or WSS sectors;
3. Business Analysis: Sound knowledge of data analysis to support partner drive their business. Expertize in applying Microsoft Office tools.
4. Networking and Collaboration: Demonstrated ability to identify new opportunities, establish cross-sector partnerships and design programs that are creative and leverage different stakeholders' capacities
5. Communication: Proficient in the use of effective communication techniques, particularly across a variety of constituencies and stakeholder groups. Skilled at cross-cultural communication and collaboration. Ability to communicate fluently and effectively in English, with expertise in local language(s) in the region necessary as required. Advanced knowledge of computer applications and ability to integrate technology into office and program activities.
5. LOCATION: Chennai