04/09 HR
HR at Leading Financial Services Provider

Views:672 Applications:183 Rec. Actions:Recruiter Actions:0

Manager - Process Support Services - BFSI (8-12 yrs)

Pune Job Code: 845735

About Us : 

Founded in 2006, TresVista has been the leading provider of high-end outsourced support for asset managers, entrepreneurs & corporates for over a decade. TresVista's support functions include business plan development, all aspects of fund administration, portfolio management, valuation & research, and deal sourcing & execution. With offices in Bengaluru, London, Mumbai, New York, Pune & Singapore, managing over $10 trillion in AUM, across geographies & asset classes and over 1,000 clients, TresVista delivers cost & operational efficiencies with dedicated teams across functions.

The Role & Responsibilities : 

TresVista is looking to hire a Manager in the Process Support Services who will lead and manage a team of RAs, Research Specialists, and Team Leads. A Manager will be primarily responsible for planning, directing, and overseeing the operations of the department. A Manager will also be responsible for the development of a company culture that emphasizes quality, continuous improvement, and high performance.

Prerequisites : 

- Strive to achieve excellence

- Inspiring and influencing personality

- Building understanding and trust

- Collaborating for success

- Understanding issues and finding solutions

- Excellent communication and interpersonal skills

- Developing and mentoring people

- Gathering information

- Good project management tool knowledge

Other requirements :

- Microsoft Office skills (including Word, Excel, PowerPoint)

- Ability to manage cross-cultural boundaries

- Able to work independently and as part of a team

- Ability to handle pressure and deliver against stiff deadlines

Key Role Deliverables : 

- Contributing to the overall operational strategy for data quality function and responsible for the implementation of the strategy within the team

- Encouraging Kaizen and LEAP mindset in the team

- Demonstrating flexibility and responsiveness to changes in the market and innovative measures

- Providing timely and continuous feedback for performance improvement

- Encouraging and motivating the team members

- Creating reports to track the team's utilization and update the Manager

Departmental Management : 

- Being responsible for oversight of data quality team, maximizing effectiveness, providing direction for the team and acting as the key escalation point for query resolution

- Adopting appropriate performance management techniques to enable achievement of all related business and individual performance objectives

- Increasing value proposition of the process and people

- Monitoring sector/business trends and clients so that their expectations regarding delivery timings are managed effectively

- Pro-actively managing relationships, performance and service levels with stakeholders including financial services and other support services, e.g., IT, re-engineering, compliance & others

Controls and Service Quality : 

- Assisting the head of the department in defining and implementing a framework to ensure controls are maintained

- Driving improvements in productivity and efficiency using appropriate efficiency metrics (KPIs)

Team Management:
 
- Goal setting and performance review of direct reports

- Providing guidance, coaching, and mentoring where appropriate

- Recruiting and retaining the highest quality talent into the team

- Demonstrating a proactive approach to all activities and creating the environment for others to emulate this behavior

- Instituting knowledge sharing / best practice sharing forums and provide appropriate training, coaching for the team

Experience: 8 -12 years of experience (minimum of 4 years of team management experience required)

Education: Any Graduate. MBA Preferred

Compensation - The compensation structure will be as per industry standards

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

Add a note
  • Apply
  • Assess Yourself
  • Save
  • Insights (Read more)
  • Follow-up
    (Read more)
Something suspicious? Report this job posting.