Hiring for Manager-Opex (Investment Banking - Product Control)

One of our leading Investment banking clients is looking Green belt certified candidates for manager role who has strong mentoring experience in Product control Projects.

Designation: Manager (IC)

Experience: 8 - 10 Years

Skillset: GB certified, Strong knowledge on Product Control, experience in working with Investment Banking

Location: Hyderabad

Responsibilities :

1. Process Governance:

- Own the validity & accuracy of data and information available in BPM

- Ensure process maps and workflows are in place and validated regularly

- Identify and mentor top down improvement projects basis Process Governance reviews

- Understand the end to end process flow

2. Continuous Process Improvement :

- Be responsible for deployment of Operational excellence Framework across aligned teams and Sites

- Drive Improvement projects, Just Do It and Best Practices across delivery teams

- Identify and mentor improvement projects( PE projects)

- Identify and mentor Risk, Customer Experience & Business impact projects

- Identify and mentor cost efficiency projects

- Drive business transformation through PE Methodology and Analytics

- Drive ideation and execution of ideas

- Support & promote Innovation

3 Metrics Management :

- Ensure metrics & reporting activities are seamless

- Review Data Collection Plan for any gaps

- Random audit on metrics in Service Management tool vs. Metrics Reporting tool to identify and curb any improvement opportunities/inefficiencies

- Drill down on any CTQ slippages

- Drive metrics aligned towards business outcomes.

4 Stakeholder Management :

- Connect with relevant stakeholders on a regular basis;

- Promptly address any process gaps and stakeholder priorities

- Gain a seat on the table and insure participation on key initiatives of the LOB assigned

5 Strategic Initiatives :

- Participate in strategic initiatives of the OPEX / LOB org basis skills & interest

- Initiatives inclusive of (but not limited to)

- Domain & Technical Skill enhancement

- Industry wide methodologies and practices (Six Sigma, Lean, Kaizen, PMP)

- Metrics Enhancement

6. Change Management

- He should have change management mindset and be able to work with teams

- Understand Customer expectations and deliver

Requirements :

Essential Skills :

- Understanding and working knowledge of off shoring industry.

- Strong communication and interpersonal skills

- Dynamic individual with high energy, inclination, and skill to drive change in business

- Creative thought process to be able to think out of the box and logically connect the dots with underlying business drivers

- Green Belt / PE certification

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