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Recruitment Analyst at Vrinda Global
Views:1357 Applications:214 Rec. Actions:Recruiter Actions:15
Manager - Process Excellence - Consultancy Firm (4-10 yrs)
Responsibilities:
- The candidate should have experience only in consultancy roles in business and operations consultancy firms
- A certificate in Operations management courses like Project Management Professional (PMP), Lean, Six Sigma, etc will be preferred
- Prior experience in Business and data analysis is required
- Good with data & data representation.
- Field visits involved to understand the process from the ground level.
- Researcher approach is required
- Problem-solving approach- Study, Identify the loopholes & provide a solution with facts and figures.
- 20% traveling job will be there.
- Actively involved in the Project life cycle i.e. Initiation, Planning, Execution, Monitoring and Controlling & Closure.
- Performed Process Behavior Analysis and ran various Defect Prevention Programs
- Performed Compliance Audit, Simplification, Standardization, Re-engineering, Improvisation & Automation of Processes
- Designed Process Maps & Process flows on MS Visio to identify bottlenecks & other impediments and worked towards eliminating, simplifying or automating the same.
- Planned, organized and controlled key projects, impacting client and customer satisfaction
- Process documentation and execution of high impact improvement projects
- Aligned team goals towards process excellence to drive a continuous improvement culture
- Reviewed and suggested improvements in the New Hire and Internal training programs
- Took part in Project Management Review with Account/Contract Managers to highlight the project outliers
- Developed metrics that provided data for process measurement, identified indicators for future improvement opportunities
- Facilitated the delivery team in conducting Root Cause Analysis. Facilitated the delivery team to foresee the Risks and came up with proper Mitigation & Contingency Plans
- Established a Project Management Model complying with CMMI Framework
- Pre-empt any risk on a timely basis with mitigation steps and highlight appropriately with management hierarchy and take actions to eliminate any such risks, issues happening in the future.
- Provide Governance Reports and analytical business insights for operation of a process for large business area (specific business unit) or complex specialist function
- Deliver and support planning, facilitation and completion of programmes in a clearly defined capacity
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